Frequently asked questions
How i can contact you?
by email: email@example.com
by phone: +420 774 311 939 or +43 660 6329063
in person at our office: Havlíčkova 56, 41155 Terezín, Czech Republic (contact us first by email or phone)
we speak Czech, German, English
How can i pay in your web shop or in auction?
In our web-shop you can pay by Bank transfer in Euro, Czech crowns or Dollars and British Pounds (please contact us before you pay in Dollars or Pounds), also you can pay by Credit Card . Or you can just pay cash and pick up your items in our office.
What about delivery?
All items are sent by Czech Post, FedEx or DHL, Prices may vary from 5 to 100 EUR according to total weight and insured value. Shipping is calculated automatically and can be recalculated in case of weight, shipping exceptions, or by special request of the buyer.
I would like to sell some coins from my collection what to do?
We will be glad if you decide to sell or if you would like to appraise your collection. One of our experts will be happy to take a look. For more information email firstname.lastname@example.org
We will be glad if you decide to sell or have your coins auctioned through our company.
We also offer a cost-free service if you would like to appraise your collection. One of our experts will be happy to take a look.
For more information email email@example.com
The pay-out period is 4 to 8 weeks after the invoice issue date. It depends on received payments and shipping lots to the new owners.